Most of us consider ourselves to be technically astute when in the field performing inspections. We spend many hours each year learning through continuing education classes and meetings. But how often do we think about managing our risk each day? When is the last time you updated your contract? Do you think about…
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E&O Insurance: Prices Drop Time to Shop by David Brauner, Senior Insurance Broker at OREP.org Instead of the now familiar direction to “shop ‘till you drop,” current insurance conditions suggest instead that inspectors should shop because they’ve dropped. We’re talking about rates for errors and omissions insurance of course. The market has softened (prices dropped)…
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Editor’s Note: If you are in business for yourself, you better believe you are in sales-selling your services and yourself. In this piece, Carson-Dunlop, a premier provider of software and training services for home inspectors, offers tips for handling client objections and landing the order.
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Editor’s Note: There are good reasons for reporting claims and incidents when they happen. Here is vital information, that even seasoned inspectors may not know, that can save you anxiety, money and maybe even your business. If you’re an appraiser, much of this story pertains to you as well
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Editor's Note: The following is intended for your clients because, as most seasoned inspectors will tell you, setting reasonable expectations about a home inspection report is more than half the battle in avoiding liability problems.
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Fritz Kelly, inspecting for 12 years in Arizona, has a problem common to inspectors: “I declined to go into an attic the other day. The access was in the master bedroom closet, full of clothes, etc. When I attempted to open the scuttle cover, it was obvious there were about 15 inches of blown in…
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The real estate business is evolving and starting to become Internet-centric. Ten years ago most clients didn't touch the Internet before buying, today over 80 percent do. Today's real estate professionals not only have to have a website, they need a website that ranks well on the search engines. If you’re still spending money on…
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Some home inspectors specifically solicit work as an “expert witness” as a matter of choice. Others find their way into a courtroom or deposition hearing when they’re drawn in by opposing parties, usually because their testimony is deemed relevant to the lawsuit at hand. In these cases the home inspector often is served a…
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When a dissatisfied homeowner dashes off a complaint that is heated, insulting, inaccurate or not very well thought-through- maybe just a belligerent phone call, it is human nature for us to take it less seriously and to want to respond in kind: garbage in, garbage out. But that’s a mistake. No matter how…
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