Starting the New Year Fresh By David Roche, CRI Winter is here and with it the prospect of having more time on your hands as your inspection business slows down. It is a time of the year when you start thinking about watching TV, renting videos, eating big dinners and going to bed early with...…
Read More
Meet a Mold Inspector Even in one of the driest spots on earth—the Las Vegas desert, there is plenty of work for mold inspector Vladimir Primaky. “It may be dry outside but inside there are plenty of opportunities for moisture intrusion that can cause mold to grow, such as roof leaks, leaky pipes, improperly adjusted...…
Read More
Phone Etiquette: Are You Irritating Your Clients? By Mark Fitzgerald Does this sound familiar? It happened to me at least four times this week: people who are very well intentioned managed to irritate the heck out of me. I know they didn’t mean to…but they did. There are occasions when you will leave your phone…
Read More
Inspecting an Attic from the Inside Out By: Cliff Steelman The attic is one of the most important areas of the house to be inspected. Here’s why, along with a few tips to help ensure that your attic inspections are thorough and complete. To understand the importance of an attic inspection you must first understand…
Read More
Understanding Arbitration Douglas A. Glass, Esq. & Kris P. Thompson, Esq. It’s mid-afternoon on a typical Thursday. There is a knock at your office door. You are not expecting anyone so you are slightly surprised as you walk to the door and open it. A young man stands in front of you, somewhat out of...…
Read More
State of the Art Mold Test Now Available Lighthouse Laboratories is now providing state-of-the-art DNA testing for Stachybotrys Chartarum (toxic or black mold) through the collection of a simple dust sample. The test uses real time Polymerase Chain Reaction (PCR) methodologies developed by the U.S. Environmental Protection Agency (EPA). The DNA test is considered highly...…
Read More
Avoiding Complaints Are You Doing All You Can? The following is excerpted from the Liability Reporter, a risk management e-newsletter for real estate home inspectors and appraisers published by the Organization of Real Estate Professionals (www.OREP.org). Home Inspector Checklist* 1. Do you always obtain a signed pre-inspection agreement from the client? 2. Does your pre-inspection…
Read More
It all starts with a phone call. A prospective homebuyer/seller calls about your services and fees. The impression your firm makes over the telephone, in large part, will determine whether the caller hires you.
Bill and Jeanne Sutton run the Bay Colony Home Inspection Co. in Milton, Mass. – one of the best in the business.…
Read More
Want more visits to your website? Then be more linkable.
Here’s how search engines work. Spiders, also called crawlers or bots, crawl across the Web collecting keywords and links from web pages. Spiders navigate the Web using hypertext links the same way we do. Each time a spider finds hypertext on a page, it follows the…
Read More
Editor’s Note: Here is the second in an ongoing series of risk management strategies from Alan Carson designed to help inspectors insulate themselves from liability. This installment examines the value of a good contract and the importance of establishing realistic expectations in the mind of your client. Inspecting Your Contract By Alan Carson Many believe...…
Read More