Best Defense: Signed, Sealed, Delivered – Your Contract By Kris Thompson, Esq. Having a signature from a customer on your home inspection contract can greatly increase your ability to defend yourself if you are sued. In question and answer sessions, at round table discussions, and during consultations with home inspector clients, inspectors bring up the…
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Appraising Disasters: When the Levee Breaks Part II: Real Work Begins By David Phillips, SRA As the date for the inspections drew closer, we enlisted the help of the Village Clerk. She was an invaluable partner in the process because she had addresses and phone numbers for most residents. After the flood, many residents went...…
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Risk Management Strategies for Avoiding Complaints By Alan Carson Good home inspectors don’t get complaints. We thought we might catch your attention with that opening sentence! Actually, we believe that all home inspectors get complaints eventually. Why? There are several reasons but part of the answer may lie in our definition of a home inspection,...…
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Editor’s Note: This following marketing advice works, according to appraisers and home inspectors.
Appraisers
Good advice is to go after clients who really need your services and who are truly depending on your work product. Create a professional image and work product: website, business cards. Pay attention to how you present yourself- create and polish a 30-second…
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As I approach my 10th year in business I am still learning about homes and perfecting my trade. Our clients expect a perfect inspection that will catch 100 percent of the issues. However, few are willing to spend the time or money such an exhaustive inspection would require.
Agents wouldn’t support it because a multi-day inspection…
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Most of us consider ourselves to be technically astute when in the field performing inspections. We spend many hours each year learning through continuing education classes and meetings. But how often do we think about managing our risk each day? When is the last time you updated your contract? Do you think about…
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