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July 8, 2009   Vol. 175

Award Winner • Publication Excellence

You are receiving WRE Online because you opted in at WorkingRE.com or purchased E&O insurance from OREP. WRE Online Edition provides news-oriented content twice a month. The content for WRE Special Editions is provided by paid sponsors. If you no longer wish to receive these emails, please use the link found at the bottom of this newsletter to be removed from our mailing list. 

If you are having difficulty reading this message, please read it online now:

www.workingre.com/workingre/hvcc-no-fix-for-coercion.html

 

New: Comment on this story at Working RE’s Appraiser Talkback blog. Take the HVCC Appraiser Talkback Survey.

 

Editor’s Note: A bill that would impose an 18-month moratorium on the HVCC (H.R. 3044) was forwarded to the U.S. House of Representatives in June by Representatives Travis Childers, D-Miss., and Gary Miller, R-Calif., in reaction to complaints from appraiser constituents. The following results from the Working RE/OREP Appraiser Talkback Survey support claims that HVCC is not working as intended. These results have been distributed to several news outlets over the past week. Feel free to forward this story to regulators, the media, legislators, fellow appraisers and fellow citizens. Look for additional coverage and analysis in the upcoming summer edition of Working RE, mailing in early August. And no matter what your experiences post HVCC, make yourself heard by taking the Talkback Survey (find survey questions below the story).


News Release – June 2009
Survey Results: HVCC No Fix for Coercion or Poor Quality Appraisals 


A nationwide survey conducted by a leading publication for real estate appraisers, Working RE Magazine, indicates that the Home Valuation Code of Conduct (HVCC) is not working as intended to support appraiser independence and thwart coercion and inflated values.

HVCC removes mortgage brokers from the appraisal ordering process in an effort to put a buffer between appraisers and those ordering appraisals. The result has been a historic shift to appraisal management companies (AMCs), which now handle the bulk of non-FHA appraisal ordering.

(story continues below)

 

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(story continues)

Working RE (WorkingRE.com) and the Organization of Real Estate Professionals (OREP.org), a leading provider of insurance for appraisers, agents and other real estate professionals, are sponsoring the Appraiser Talkback Blog and Survey. In the first 45 days of HVCC, nearly 1,700 appraisers took the survey, with over 1,000 leaving additional comments.  

Preliminary survey results indicate that the Code is not solving the problem of pressure and may in fact be lowering the quality of appraisals because, appraisers say, many AMCs shop for the lowest priced appraiser, not the best. Lenders, regulators and the public should not miss this point.  

Here are some current survey results:

- Question: “With the AMCs you work with, are you asked to re-examine reports with the intention of trying to ‘make the deal work’?”

  • Always: three percent (3%)

  • Often: 12 percent (12%)

  • Sometimes: 39 percent (39%)

  • Never: 46 percent (46%)

 

- Question: “With the AMCs you work with, do you experience pressure for value?”

  • Always: three percent (3%)

  • Often: 11 percent (11%)

  • Sometimes: 42 percent (42%)

  • Never: 44 percent (44%)

 

- Question: “In your experience with AMCs, appraiser selection is based solely on obtaining the lowest fee.”

  • Always: 50 percent (50%)

  • Often: 37 percent (37%)

  • Sometimes: 11 percent (11%)

  • Never: Two percent (2%)

 

(story continues below)

 

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(story continues)

Ruinous for Appraisers and Appraising 
Another way to measure the effect of HVCC on the profession is that while 74 percent (74%) of survey takers say they are “generally satisfied with appraising,” 51 percent (51%) say they “don’t expect to be appraising fulltime five years from now.” They say many AMCs now take up to half an appraiser’s fee and if the trend continues, they will find more lucrative work. Many predict the future of the profession is threatened if the competent and the qualified can not make a reasonable living appraising given the associated costs of the profession. Over and over, many say that to be done with integrity, appraisals take more time and expertise than AMCs are now willing to pay for. Rather than lowering their standards, these appraisers say they will find other work.


 
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- Question: “Are the fees offered by the AMCs you work with unrealistic given the nature and scope of the assignment?”

  • Always: 50 percent (50%)

  • Often: 34 percent (34%)

  • Sometimes: 13 percent (13%)

  • Never: Three percent (3%)


-
Question: “With the AMCs you work with, do you experience pressure for turn around times that is unrealistic given the nature and scope of the assignment?”

  • Always: 35 percent (35%)

  • Often: 42 percent (42%)

  • Sometimes: 19 percent (19%)

  • Never: Four percent (4%) 


To the follow up questions:

- “Do low fees (from AMCs) effect the quality or completeness of the finished report compared with higher fee appraisals?”: 37 percent (37%) of survey takers answer that low fees “never” effect the quality of their reports compared to higher fee appraisals. So, the remaining 63 percent (63%) say low fees do effect quality at least some of the time. 

- “Does the time pressure (from AMCs) result in a product that is less reliable for the end user, compared to a report where adequate time had been allowed?”: 25 percent (25%) say that pressure for a quick turn time “never” effects the quality. The remaining 75 percent (75%) then, say it effects quality at least some of the time. 

Forced Career Change
Blog and survey responses from many hundreds of appraisers say the same thing; the Code will put them out of business eventually because it deprives them of the right to work with their established clients. And after years of hard work building their businesses they ask, how can this happen in America?

- When asked whether they are “in favor of the HVCC as written,” an overwhelming 92 percent (92%) of survey takers answer “no.”

- Eighty-one percent (81%) answer “no” to the question; “Do you consider the AMC model to be a legitimate business model?” 

Bright Spot
Seventy percent (70%) of survey takers report that they are “satisfied working with appraisal management companies (AMCs) at least some of the time.” (Thirty percent (30%) respond “never” satisfied). This may mean that the appraisers who are surviving are picking and choosing the AMCs they work with just like they did with mortgage brokers. This may be a survival strategy for many.

Time to Listen
According to Working RE Editor David Brauner, it behooves lenders, regulators and the public to listen to what appraisers are saying. “Appraisers predicted the current financial collapse years before it happened based on what they were seeing: liar’s loans, inflated values, lender pressure,” says Brauner. “Now they are saying that HVCC is not only a disaster for them personally but for consumers too because the business model of many AMCs requires them to shop for the lowest fees and not the most qualified when selecting appraisers. The result, they say, are lower quality appraisals and that the best and the brightest will leave the profession for greener pastures if they can’t create a product they are proud of while making a living. We should pay attention to what appraisers are saying today instead of having to clean up another disaster tomorrow.”

Working RE Magazine (WorkingRE.com) reaches the entire appraisal profession via print and email editions, in addition to home inspectors, real estate agents/brokers and others. OREP (OREP.org) is a leading provider of errors and omissions insurance for real estate professionals: appraisers, home inspectors, agents/brokers and others. For more information, contact Editor David Brauner (dbrauner@workingre.com); (888) 347-5273. www.orep.org and www.workingre.com.

 

You can find and contact your Representative to Congress here: https://writerep.house.gov/writerep/welcome.shtml.
Senators here: http://www.senate.gov/general/contact_information/senators_cfm.cfm.


About the Author

David Brauner has covered the appraisal profession since 1992.


Survey Questions - Click to take the survey now!

1. Do you work with appraisal management companies (AMCs)?

2. Do you turn down AMC work because of inadequate fees?

3. Do you turn down AMC work because of issues other than fees?

4. Do you have trouble getting paid by the AMCs you work with?

5. Overall, are you satisfied with the AMCs you do work with?

6. With the AMCs you work with, are you asked to re-examine reports with the intention of trying to “make the deal work”?

7. Do you find that the “appraisal fee” listed in closing documents is more than the fee you receive?

8. With the AMCs you work with, do you experience pressure for turn around times that are unrealistic given the nature and scope of the assignment?

9. Does the time pressure affect the quality or completeness of the finished report?

10. Does the time pressure result in a product that is less reliable for the end user, compared to a report where adequate time had been allowed?

11. With the AMCs you work with, do you experience pressure for value?

12. Do the AMCs you work with provide an adequate “firewall” between you and the loan originator?

13. Are the fees offered by the AMCs you work with unrealistic given the nature and scope of the assignment?

14. Do you spend less time on “low fee” appraisals from AMCs compared with higher fee assignments?

15. Do “low fees” effect the quality or completeness of the finished report compared with higher fee appraisals?

16. Do "low fee" appraisals result in a product that is less reliable for the end user compared to a report where adequate fees had been paid?

17. Do reports for your AMC clients and non-AMC clients look basically the same in terms of quality and content?

18. Are the personnel at the AMCs you work with are knowledgeable and competent?

19. In your experience with AMCs, appraiser selection is based solely on obtaining the lowest fee.

20. In your experience working with AMCs, service, quality and other factors play a part in appraiser selection.

21. Would you say that working with AMCs is worth the “trade offs”? (For example, earning lower fees in exchange for no pressure for value, a steady flow of work, no time/resources spent on collection, etc.)

22. Do you consider the AMC model to be a legitimate business model?

23. Number of years appraising:

24. Are you generally satisfied with appraising?

25. Are you making plans to leave the appraisal profession?

26. Do you expect to be appraising full time 5 years from now?

27. Are you satisfied overall with the level of compensation you earn, given the requirements and costs associated with being an appraiser?

28. Are you in favor of the HVCC as written?

29. Are you in favor of having Mortgage Brokers removed from the process?

30. Was/is the lack of appraiser independence (lender pressure) a serious issue in your practice?

31. Are you in favor of the increased licensing and education requirements imposed by the Appraiser Qualifications Board?

32. Are you in favor of FHA’s decision requiring their appraisers to be State Certified?

33. Do you use AVMs in your practice?

34. Are you in favor of Fannie’s new 1004MC form?

35. Do you include in your reports much of the information now required by the 1004MC?

36. Does the new 1004MC form take longer to complete?

37. Are you able to charge a higher fee for the new form?

38. Have you adopted any of the available technical solutions (third-party spreadsheet programs, database programs, etc.) to automate the statistical analysis for the 1004MC?

39. Is identity security with respect to your appraisal reports an important issue to you?

40. Is being able to be certain that your clients are receiving an unaltered version or “true copy” of the appraisal reports you send them an important issue to you?

41. Is the data mining of your reports an important issue to you?

42. Is being able to copyright or register ownership of the intellectual property contained in your appraisal reports an important issue to you?

43. Is being “forced” to submit your work through a third party entity and pay a fee, to maintain a client relationship, an important issue to you?

44. Do you have trainee appraisers?

45. Would you consider taking on trainees in the future?

46. Would more favorable state/federal regulations make you more inclined to take on trainees?

47. Do you carry E&O insurance?

48. Did we leave a good question out? If so, let us know below or email it to subsciption@workingre.com and we’ll have a look. If you have more to say on any of these topics, please visit out blog - www.orep.org/wordpress-2.7/wordpress/

 

 

New: Comment on this story at Working RE’s Appraiser Talkback blog. Take the HVCC Appraiser Talkback Survey.

 

If you have questions, please email subscription@workingre.com.

 

 

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