Complaints

Live and Learn: Complaints, Errors, Actions

Live and Learn Complaints, Errors, Actions Blue Grass Missteps Larry Disney, Executive Director, Kentucky Real Estate Appraisers Board says that approximately 95 percent of all Kentucky complaints are real property appraisal assignments of one-four unit properties. He says the reasons for complaints vary but the most frequent violations are one of the following. * Not… Read More

Loss Prevention Checklist

Risk Management Loss Prevention Checklist The following steps have proven effective at avoiding complaints and lowering the liability of home inspectors. Two points emerge: First, according to risk management experts, loss prevention is as much about communication as it is about understanding the systems of a building. They stress that expert knowledge is vital but… Read More

Risk Management: Strategies for Avoiding Complaints

Risk Management Strategies for Avoiding Complaints By Alan Carson Good home inspectors don’t get complaints. We thought we might catch your attention with that opening sentence! Actually, we believe that all home inspectors get complaints eventually. Why? There are several reasons but part of the answer may lie in our definition of a home inspection,… Read More

Consent Orders: Signing Away Your Rights?

Consent Orders: Signing Away Your Rights? By Diana Jacob, MSA These days, appraisers facing a disciplinary complaint from their state board are often presented with several options to clear the case. Be careful how you choose – the consequences can be long term and unpleasant. Once a complaint is filed, state appraisal boards typically review… Read More

Avoiding Complaints: Are You Doing All You Can?

Avoiding Complaints Are You Doing All You Can? The following is excerpted from the Liability Reporter, a risk management e-newsletter for real estate home inspectors and appraisers published by the Organization of Real Estate Professionals (www.OREP.org). Home Inspector Checklist* 1. Do you always obtain a signed pre-inspection agreement from the client? 2. Does your pre-inspection… Read More

Fighting Back

Fighting Back By Sam E. Blackburn Client pressure, especially from mortgage brokers, continues to be a serious problem for appraisers.  Lender pressure will continue to be a problem until Congress enacts predatory lending legislation to prohibit unethical conduct.  As long as lenders and brokers control who receives appraisal assignments and can act with little fear… Read More